UpTowels

Refund policy

Return & Refund Policy

We want you to be satisfied with your purchase. If you are not completely happy, you may request a return within 14 days of receiving your order.

Return Conditions:

Items must be unused, unwashed, and in original packaging.

Products must be in the same condition as received.

Used or damaged items cannot be returned.

Refunds:

Once we receive and inspect the returned item, we will notify you about the refund approval.

Approved refunds will be processed to the original payment method within 7-14 business days.

Exchange:

Exchanges are available for damaged or defective items only.

Shipping Fees:

Original shipping fees are non-refundable.

Return shipping costs are the customer's responsibility unless the item is defective.

Contact Us:

If you have any questions, please contact us through our customer service channels.